Libro de Reclamaciones | Pescados Capitales<\/title>\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Jost:wght@300;400;500;600&family=Playfair+Display:ital,wght@0,700;0,900;1,700&display=swap\" rel=\"stylesheet\">\r\n<style>\r\n*{box-sizing:border-box}\r\n.pc-reclamos{font-family:'Jost',sans-serif;color:#0D2B45;line-height:1.7;font-size:15px;max-width:1020px;margin:0 auto;padding:40px 0}\r\n.pc-reclamos .intro{font-size:14px;color:rgba(13,43,69,0.65);margin-bottom:28px;padding-bottom:20px;border-bottom:1px solid rgba(13,43,69,0.1)}\r\n.fecha-badge{display:inline-block;background:#f8f6f2;border:1px solid rgba(13,43,69,0.12);padding:8px 16px;font-size:12px;color:#0D2B45;letter-spacing:0.08em;margin-bottom:32px}\r\n.fecha-badge strong{color:#C8956B}\r\n.block{margin-bottom:24px;border:1px solid rgba(13,43,69,0.1)}\r\n.block-header{background:#0D2B45;padding:13px 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id=\"fechaHoy\"><\/strong><\/div>\r\n\r\n <form id=\"reclamacionForm\">\r\n\r\n <div class=\"block\">\r\n <div class=\"block-header\">\r\n <span class=\"block-num\">01<\/span>\r\n <h3>Identificaci\u00f3n del Local<\/h3>\r\n <\/div>\r\n <div class=\"block-body\">\r\n <div class=\"fields single\">\r\n <div class=\"field\">\r\n <label>Selecciona un local *<\/label>\r\n <select id=\"local\" required>\r\n <option value=\"\" disabled selected>Selecciona uno...<\/option>\r\n <option value=\"miraflores\">Miraflores \u2014 Av. Mariscal La Mar 1337<\/option>\r\n <option value=\"chacarilla\">Chacarilla \u2014 Av. Primavera 1067, San Borja<\/option>\r\n <\/select>\r\n <\/div>\r\n <\/div>\r\n <div class=\"fields mt\">\r\n <div class=\"field\">\r\n <label>Raz\u00f3n Social<\/label>\r\n <input type=\"text\" id=\"razonSocial\" readonly placeholder=\"Se completar\u00e1 autom\u00e1ticamente\">\r\n <\/div>\r\n <div class=\"field\">\r\n <label>RUC<\/label>\r\n <input type=\"text\" id=\"ruc\" readonly placeholder=\"Se completar\u00e1 autom\u00e1ticamente\">\r\n <\/div>\r\n <\/div>\r\n <div class=\"fields single mt\">\r\n <div class=\"field\">\r\n <label>Direcci\u00f3n<\/label>\r\n <input type=\"text\" id=\"direccionLocal\" readonly placeholder=\"Se completar\u00e1 autom\u00e1ticamente\">\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"block\">\r\n <div class=\"block-header\">\r\n <span class=\"block-num\">02<\/span>\r\n <h3>Identificaci\u00f3n del Consumidor Reclamante<\/h3>\r\n <\/div>\r\n <div class=\"block-body\">\r\n <div class=\"fields\">\r\n <div class=\"field\">\r\n <label>Nombre Completo *<\/label>\r\n <input type=\"text\" required placeholder=\"Nombres y apellidos\">\r\n <\/div>\r\n <div class=\"field\">\r\n <label>Domicilio *<\/label>\r\n <input type=\"text\" required placeholder=\"Direcci\u00f3n completa\">\r\n <\/div>\r\n <\/div>\r\n <div class=\"fields triple mt\">\r\n <div class=\"field\">\r\n <label>Documento *<\/label>\r\n <select required>\r\n <option value=\"\" disabled selected>Selecciona...<\/option>\r\n <option>DNI<\/option>\r\n <option>Carnet de Extranjer\u00eda<\/option>\r\n <option>Pasaporte<\/option>\r\n <option>RUC<\/option>\r\n <\/select>\r\n <\/div>\r\n <div class=\"field\">\r\n <label>N\u00b0 de Documento *<\/label>\r\n <input type=\"text\" required placeholder=\"N\u00famero\">\r\n <\/div>\r\n <div class=\"field\">\r\n <label>Email *<\/label>\r\n <input type=\"email\" required placeholder=\"correo@ejemplo.com\">\r\n <\/div>\r\n <\/div>\r\n <div class=\"fields single mt\">\r\n <div class=\"field\">\r\n <label>Tel\u00e9fono \/ Celular *<\/label>\r\n <div class=\"phone-row\">\r\n <span class=\"phone-prefix\">+51<\/span>\r\n <input type=\"tel\" required placeholder=\"N\u00famero de tel\u00e9fono\">\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"menor-row\">\r\n <input type=\"checkbox\" id=\"menorEdad\">\r\n <label for=\"menorEdad\">Soy menor de edad<\/label>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"block\">\r\n <div class=\"block-header\">\r\n <span class=\"block-num\">03<\/span>\r\n <h3>Identificaci\u00f3n del Bien Contratado<\/h3>\r\n <\/div>\r\n <div class=\"block-body\">\r\n <div class=\"tipo-label\">Tipo de bien<\/div>\r\n <div class=\"tipo-row\">\r\n <button type=\"button\" class=\"tipo-btn active\" onclick=\"setTipo(this)\">Producto<\/button>\r\n <button type=\"button\" class=\"tipo-btn\" onclick=\"setTipo(this)\">Servicio<\/button>\r\n <\/div>\r\n <div class=\"fields mt\">\r\n <div class=\"field\">\r\n <label>Monto Reclamado<\/label>\r\n <div class=\"monto-row\">\r\n <span class=\"monto-prefix\">S\/<\/span>\r\n <input type=\"number\" min=\"0\" step=\"0.01\" placeholder=\"0.00\">\r\n <\/div>\r\n <\/div>\r\n <div class=\"field\">\r\n <label>Fecha del Pedido *<\/label>\r\n <input type=\"date\" required>\r\n <\/div>\r\n <\/div>\r\n <div class=\"fields single mt\">\r\n <div class=\"field\">\r\n <label>Descripci\u00f3n *<\/label>\r\n <textarea required placeholder=\"Describe el producto o servicio adquirido...\"><\/textarea>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"block\">\r\n <div class=\"block-header\">\r\n <span class=\"block-num\">04<\/span>\r\n <h3>Detalle de Reclamaci\u00f3n<\/h3>\r\n <\/div>\r\n <div class=\"block-body\">\r\n <div class=\"tipo-label\">Tipo de solicitud<\/div>\r\n <div class=\"tipo-row\">\r\n <button type=\"button\" class=\"tipo-btn active\" onclick=\"setTipo(this)\">Reclamo<\/button>\r\n <button type=\"button\" class=\"tipo-btn\" onclick=\"setTipo(this)\">Queja<\/button>\r\n <\/div>\r\n <div class=\"fields single mt\">\r\n <div class=\"field\">\r\n <label>Detalle *<\/label>\r\n <textarea required style=\"min-height:130px\" placeholder=\"Describe detalladamente tu reclamo o queja, los hechos y lo que solicitas...\"><\/textarea>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"legal-box\">\r\n <p>* La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante el <strong>INDECOPI<\/strong>.<\/p>\r\n <p>* El reclamo ir\u00e1 destinado al proveedor.<\/p>\r\n <p>* El proveedor deber\u00e1 dar respuesta en un plazo no mayor a <strong>quince (15) d\u00edas h\u00e1biles<\/strong>.<\/p>\r\n <\/div>\r\n\r\n <button type=\"submit\" class=\"submit-btn\">Enviar Reclamaci\u00f3n<\/button>\r\n\r\n <\/form>\r\n<\/div>\r\n\r\n<script>\r\nconst hoy = new Date();\r\ndocument.getElementById('fechaHoy').textContent = hoy.toLocaleDateString('es-PE',{day:'2-digit',month:'2-digit',year:'numeric'});\r\n\r\nconst localesData = {\r\n miraflores:{razonSocial:'PESCADOS CAPITALES SAC',ruc:'20601827056',direccion:'Av. Mariscal La Mar 1337, Miraflores, Lima'},\r\n chacarilla:{razonSocial:'PESCADOS CAPITALES SAC',ruc:'20601827056',direccion:'Av. Primavera 1067, San Borja, Lima'}\r\n};\r\n\r\ndocument.getElementById('local').addEventListener('change',function(){\r\n const d=localesData[this.value];\r\n if(d){\r\n document.getElementById('razonSocial').value=d.razonSocial;\r\n document.getElementById('ruc').value=d.ruc;\r\n document.getElementById('direccionLocal').value=d.direccion;\r\n }\r\n});\r\n\r\nfunction setTipo(btn){\r\n btn.closest('.tipo-row').querySelectorAll('.tipo-btn').forEach(b=>b.classList.remove('active'));\r\n btn.classList.add('active');\r\n}\r\n\r\ndocument.getElementById('reclamacionForm').addEventListener('submit',function(e){\r\n e.preventDefault();\r\n alert('Tu reclamaci\u00f3n ha sido registrada. Recibir\u00e1s respuesta en un m\u00e1ximo de 15 d\u00edas h\u00e1biles al correo indicado.');\r\n});\r\n<\/script>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DOCUMENTOS LEGALES Libro de Reclamaciones Libro de Reclamaciones | Pescados Capitales Conforme al C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, ponemos a tu disposici\u00f3n este libro para registrar tu queja o reclamo sobre alg\u00fan pedido o transacci\u00f3n realizada. Fecha de registro: 01 Identificaci\u00f3n del Local Selecciona un local * Selecciona uno…Miraflores \u2014 Av. Mariscal La […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2751","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pescadoscapitales.com\/en\/wp-json\/wp\/v2\/pages\/2751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pescadoscapitales.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pescadoscapitales.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pescadoscapitales.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pescadoscapitales.com\/en\/wp-json\/wp\/v2\/comments?post=2751"}],"version-history":[{"count":11,"href":"https:\/\/pescadoscapitales.com\/en\/wp-json\/wp\/v2\/pages\/2751\/revisions"}],"predecessor-version":[{"id":3172,"href":"https:\/\/pescadoscapitales.com\/en\/wp-json\/wp\/v2\/pages\/2751\/revisions\/3172"}],"wp:attachment":[{"href":"https:\/\/pescadoscapitales.com\/en\/wp-json\/wp\/v2\/media?parent=2751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}